Booking Terms
Last updated: 2 October 2026
These terms apply to all tours and photography sessions booked directly with RoamingSimply.
At a glance
Payment
Full payment when you book
Cancellation
Full refund 7 days or more before. 50% refund if you cancel later, up to the start time. No refund for no-shows.
If we cancel
Full refund or a new date of your choice
Weather
Tours run in rain. In lightning we shelter until it is safe.
Photos
Delivered within two weeks. Faster delivery for a fee.
1. Service provider
RoamingSimply is a sole proprietorship registered in Singapore (UEN 53491664C). Tours are led by Jeremy Jeevan, a Singapore Tourism Board licensed tourist guide (Licence No. 6074). We provide guiding and photography services only. We do not arrange transport, accommodation or third-party tickets.
2. Inclusions
Your booking covers the guided walk or photography session described on the tour page. Photography sessions, including tours with the photo add-on, include edited, high-resolution images delivered digitally within two weeks. Faster delivery is available for an additional fee, quoted on request.
3. Exclusions
Food and drinks during the seated break are paid directly by guests. Attraction entry fees, where a route includes a ticketed venue, are paid by guests unless the tour page states otherwise. Transport to and from the meeting point is not provided.
4. Group size
Every tour is private, so you will not be grouped with other guests. The price covers one or two guests. For three or more, contact us before booking.
5. Suitability
Our routes involve a fair distance on foot in tropical heat, with content pitched at adults. They suit travellers comfortable walking at a steady pace and are not designed for young children. If you are unsure whether a route suits your group, contact us before booking.
6. Booking and payment
Book through our contact page, by WhatsApp at +65 8186 1758 or by email at info@roamingsimply.com. Full payment is required at the time of booking. We will send you a card payment link or bank transfer details. Prices are in Singapore dollars (S$), and your booking is confirmed once payment is received. We will send the meeting point and start time when we confirm your booking.
7. Cancellations and refunds
7 days or more before your tour: full refund.
Less than 7 days before, up to the tour start time: 50% refund.
No-show, meaning you do not arrive and have not cancelled before the start time: no refund.
If you arrive late, the tour still ends at the scheduled time. If you have not arrived or contacted us within 30 minutes of the start time, we treat it as a no-show. To cancel, email or WhatsApp us. Refunds are made to your original payment method within 14 days of your cancellation. If we have to cancel, for example because of guide illness, you will receive a full refund or a new date of your choice.
8. Rescheduling
You may reschedule once free of charge with at least 7 days’ notice, subject to availability. With less than 7 days’ notice, we will try to find another date but cannot guarantee one. If no new date works, the cancellation terms above apply. Further changes after one reschedule are treated as a cancellation.
9. Weather
Tours go ahead in wet weather. Your guide will adapt the route on the day, using covered walkways, sheltered streets and indoor stops. Bring an umbrella and shoes you do not mind getting wet.
In lightning or an official weather warning, we will take shelter and continue once it is safe. If a tour is cut short for safety reasons after it has started, we will offer a partial refund or a shorter follow-up session, depending on how much of the route was covered. If a tour cannot start at all, you will receive a full refund.
10. Photography and image use
RoamingSimply keeps the copyright to images from photography sessions, including tours with the photo add-on. You may use them for personal purposes, including sharing on your own social media. Commercial use needs our written permission.
We will only use your photos in our own marketing if you agree. We will ask you after your session.
11. Guest responsibilities
Guests are responsible for their own health, footwear and personal belongings. Please tell us in advance about any mobility or health considerations so we can adjust the route.
12. Liability
To the extent permitted by Singapore law, RoamingSimply is not liable for loss of or damage to personal belongings, or for indirect losses arising from a tour. Nothing in these terms limits liability for death or personal injury caused by negligence.
13. Governing law
These terms are governed by the laws of Singapore.
14. Contact
Email info@roamingsimply.com or WhatsApp +65 8186 1758. How we handle your personal data is set out in our Privacy Policy.